Billing & Usage
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Subscription
For users of the Hobby plan and Pro plan, you are required to pay the plan threshold fee once a month. To prevent service interruptions due to forgetting to subscribe, you don't need to manually renew your subscription. When the subscription cycle expires, ClawCloud Run will automatically deduct the subscription fee from your credit card according to the current plan type.
If the deduction from your credit card fails, ClawCloud Run will deduct the fee from your recharged available to pay for the plan in the next subscription cycle. If both the deduction from your credit card and the Credit account fail, you will enter the Grace Period, and your services and resources will be stopped.
On ClawCloud Run, your plan subscription fee will be paid directly through your credit card, while the resources you consume will be deducted in the form of credits. When your credits are exhausted, you will enter the grace period. ClawCloud Run will automatically deduct the corresponding amount from your credits account based on the actual resource usage and the established billing standards, with settlements made every hour.
Free Plan
For every newly registered user, ClawCloud Run will offer a benefit of $5. The validity period of this complimentary amount is one month. If you bind your GitHub account within one month after registration, you will receive an additional $5 every month thereafter, and the validity period of this subsequent gift is also one month.
To prevent resource wastage, ClawCloud Run reserves the right to manage resource allocation for users of the free plan.
Hobby Plan
Gift: For each newly registered user, ClawCloud Run will provide a $5 benefit. The validity period of this complimentary amount is one month. If you bind your GitHub account within one month after registration, you will receive an extra $5 every month thereafter, with the same one-month validity period. This complimentary amount is not related to your plan.
Plan Included: Once the subscription is successful, the plan will include a "Plan Included" item worth $5, which is valid for one month.
Recharged Available: You can recharge at any time in the "Recharged Available" item, and the recharged amount will not expire. Each recharge amount should be an integer of $10 or more.
Pro Plan
Gift: For every newly registered user, ClawCloud Run will give a $5 benefit. The validity period of this complimentary amount is one month. If you bind your GitHub account within one month after registration, you will get an additional $5 every month thereafter, with a validity period of one month as well. This complimentary amount has nothing to do with your plan.
Plan Included: After a successful subscription, the plan will contain a "Plan Included" item worth $20, and its validity period is one month.
Recharged Available: You can recharge at any time in the "Recharged Available" item, and the recharged amount will remain valid. Each recharge amount must be an integer of $10 or above.
ClawCloud Run will allow users to make payments with two types of credit cards, Master and Visa.
You can upgrade your plan at any time to obtain more resources and higher-level services. Once you complete the payment for the upgraded subscription, you will immediately enjoy all the benefits included in the new plan, and a new billing cycle will start right away.
If you want to downgrade your subscription plan, you need to cancel the current subscription and wait until the next billing cycle to repurchase the downgraded plan.
Under what circumstances will you enter the Grace Period:
For free users, you will enter the Grace Period when your balance is depleted or you still haven't bound your GitHub account by the next month.
For Hobby and Pro users, you will enter the Grace Period when all your balances are depleted or the automatic subscription fails.
What will happen after entering the Grace Period:
During the grace period, you will receive in-site and email notifications.
Your quota will be set to 0, which means you are not able to start any services.
The resources will be preserved, and the billing will be suspended. However, the resources will be cleared after seven days.
When your resources are cleared, only the initial workspace will be retained. The plan and the billing cycle will remain unchanged.
How to exit the Grace Period：
If you want to exit the Grace Period, you need to complete a recharge or an upgrade. After exiting, if your resources haven't been cleared yet, you need to manually restart your services.
After you complete the subscription or credit recharge, whether your resources have been used or not, you will not be able to request a refund.
An invoice will be generated after each subscription and recharge operation, which is convenient for users to check and manage.
